Effective Date: August 10, 2026
Business Name: Switched Up Electrical Services LLC
Website: switchedupelectrical.com

Switched Up Electrical Services LLC (“Switched Up Electrical Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, when it may be shared, and the choices you have regarding your information.

1. Information We Collect

Depending on how you interact with Switched Up Electrical Services LLC, we may collect information including:

• Name
• Phone number
• Mobile phone number
• Email address
• Mailing or service address
• Appointment and scheduling information
• Information about requested or completed services
• Information provided through website forms
• Communications you have with us
• Payment and billing information, where applicable
• Other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, pages viewed, and general website usage information. This information may be collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use personal information to:

• Respond to inquiries and requests
• Schedule and manage appointments
• Provide electrical services
• Communicate with customers about requested services
• Send appointment confirmations and reminders
• Provide service updates and notifications
• Send estimates, invoices, and payment-related communications
• Provide customer support
• Process or facilitate payments
• Maintain customer and service records
• Improve our website, services, and customer experience
• Communicate about our business and services where permitted by law
• Protect our business, customers, website, and systems
• Comply with legal and regulatory obligations

3. SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages from Switched Up Electrical Services LLC, we may use your phone number to send SMS/text messages related to your services.

These messages may include appointment reminders, appointment confirmations, scheduling updates, service notifications, customer support communications, estimates, invoices, payment-related communications, and other messages related to services you have requested.

Message frequency varies based on your interactions with our business and the services you request.

Message and data rates may apply. Standard message and data rates or other carrier charges may apply.

We do not sell or rent your mobile phone number to third parties for their own marketing purposes.

You may opt out of SMS/text messages at any time by replying STOP to a message from us. For help, reply HELP or contact us using the information below.

Opting out of SMS/text messages does not prevent you from receiving communications through other methods when those communications are necessary to provide services you have requested.

4. How We Store and Protect Information

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

We may use secure systems, access controls, and other reasonable administrative, technical, and organizational safeguards to protect information.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of your information.

5. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and fulfill other legitimate business purposes.

The specific retention period may vary depending on the type of information and the reason it was collected.

6. Sharing of Information

We may share personal information when reasonably necessary to operate our business and provide requested services.

For example, information may be shared with:

• Service providers that help us operate our business
• Scheduling, customer management, or communication platforms
• Payment processors and financial service providers
• Website hosting, analytics, or technology providers
• Contractors or service partners involved in providing requested services
• Professional advisors, where appropriate
• Government authorities or law enforcement when required by law

We require service providers that handle information on our behalf to use appropriate safeguards and to process information for legitimate business purposes.

We do not sell or rent personal information to third parties for their own marketing purposes.

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, measure website performance, and support marketing or analytics activities.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect website functionality.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Those third parties may have their own privacy policies and practices.

Switched Up Electrical Services LLC is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

9. Your Privacy Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal or business recordkeeping requirements
• Request information about how your personal information is used or shared
• Opt out of certain communications
• Withdraw consent for certain optional uses of your information

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

10. SMS/Text Message Opt-Out and Help

You can stop receiving SMS/text messages from Switched Up Electrical Services LLC at any time by replying STOP to any text message from us.

For assistance with SMS/text messaging, reply HELP or contact:

Switched Up Electrical Services LLC
Phone: (828) 200-0837
Email: switchedupelec@outlook.com
Location: Franklin, NC

11. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

When we make changes, we will post the updated Privacy Policy on our website and revise the effective date.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have questions about how we handle your information, contact:

Switched Up Electrical Services LLC
Website: switchedupelectrical.com
Phone: (828) 200-0837
Email: switchedupelec@outlook.com
Location: Franklin, NC

Last Updated: August 10, 2026