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Terms of Service

Effective Date: August 10, 2026
Business Name: Switched Up Electrical Services LLC
Website: switchedupelectrical.com

These Terms of Service (“Terms”) govern your use of the services provided by Switched Up Electrical Services LLC (“Switched Up Electrical Services,” “we,” “us,” or “our”), including your interactions with our website, communications, appointment scheduling, electrical services, and customer messaging program.

By using our website, requesting our services, communicating with us, or otherwise engaging with Switched Up Electrical Services LLC, you agree to these Terms.

1. Our Services

Switched Up Electrical Services LLC provides electrical services to residential and/or commercial customers. Services may include electrical installation, repairs, troubleshooting, maintenance, upgrades, and other electrical services as offered by the company.

Specific services, pricing, scheduling, materials, project scope, and other terms may be provided separately through estimates, proposals, work orders, invoices, or other service documentation.

2. Estimates, Scheduling, and Appointments

Service appointments are subject to availability. We will make reasonable efforts to arrive within the scheduled service window, but circumstances such as emergencies, traffic, weather, prior service calls, material availability, or other unforeseen circumstances may affect scheduling.

An estimate or quote may be provided before work begins. Unless otherwise stated in writing, estimates may be subject to changes based on site conditions, customer-requested changes, concealed conditions, additional materials, or additional work required to complete the project safely and properly.

3. Customer Responsibilities

Customers are responsible for providing accurate contact information and reasonable access to the property or areas where services are to be performed.

Customers should disclose known electrical issues, relevant property conditions, previous electrical work, and other information that may affect the safety or performance of the requested services.

4. Payments

Customers agree to pay all amounts due for services, materials, applicable taxes, and other approved charges in accordance with the applicable estimate, invoice, service agreement, or other written documentation.

Payment terms may vary depending on the service or project. Additional fees, deposits, or payment requirements may apply when disclosed before or during the service.

5. Changes and Additional Work

If conditions are discovered that require additional work beyond the original scope, Switched Up Electrical Services LLC may communicate the additional work and associated charges to the customer before proceeding, when reasonably possible.

Emergency circumstances or conditions affecting safety may require immediate action. Any additional work will be handled in accordance with applicable law and the terms communicated to the customer.

6. Communications

By contacting Switched Up Electrical Services LLC through our website, phone, email, forms, or other communication channels, you consent to receive communications reasonably necessary to provide and manage our services.

These communications may include:

Appointment confirmations and reminders
Scheduling and rescheduling information
Service updates
Technician arrival notifications
Estimates, invoices, and payment-related communications
Customer service communications
Follow-ups regarding completed or requested services
Responses to customer inquiries
Other communications related to your relationship with Switched Up Electrical Services LLC

7. SMS/Text Messaging Program

Program Name: Switched Up Electrical Services LLC Customer Messaging

If you provide your mobile telephone number and consent to receive text messages from Switched Up Electrical Services LLC, you may receive SMS/text messages related to our services.

These messages may include appointment reminders, appointment confirmations, scheduling updates, service notifications, customer support messages, estimates, invoices, payment-related notifications, and other communications related to your requested services or relationship with Switched Up Electrical Services LLC.

Message frequency varies based on your interactions with our business, scheduled appointments, requested services, and other communications.

Message and data rates may apply. Standard message and data rates or other charges from your mobile carrier may apply to SMS/text messages.

Consent to receive SMS/text messages is not a condition of purchasing goods or services.

8. SMS/Text Message Opt-Out

You may opt out of receiving SMS/text messages from Switched Up Electrical Services LLC at any time.

To stop receiving text messages, reply STOP to any message you receive from us.

After you send STOP, you may receive a confirmation message acknowledging your request. You will no longer receive SMS/text messages from us unless you provide a new consent or otherwise request to resume messaging.

You may also contact us directly to request assistance with SMS/text messaging.

9. SMS/Text Message Help

For assistance with text messaging, reply HELP to a message from Switched Up Electrical Services LLC or contact us using the information below:

Switched Up Electrical Services LLC
Phone: (828) 200-0837
Email: switchedupelec@outlook.com
Location: Franklin, NC

10. Privacy

Your use of our services and communications is also governed by our Privacy Policy, which explains how Switched Up Electrical Services LLC collects, uses, stores, and protects personal information.

11. Website Use

You agree to use our website for lawful purposes only. You may not use the website in a manner that could damage, disable, overburden, or interfere with the website or its operation, or attempt to gain unauthorized access to systems or information.

We may update, modify, suspend, or discontinue portions of the website or its content at any time.

12. Intellectual Property

Unless otherwise stated, content appearing on our website, including text, graphics, logos, images, and other materials, is owned by or licensed to Switched Up Electrical Services LLC and may not be reproduced, distributed, modified, or used without permission, except as permitted by applicable law.

13. Third-Party Services and Links

Our website or communications may contain links to third-party websites, services, payment processors, scheduling platforms, or other resources. Switched Up Electrical Services LLC is not responsible for the content, policies, availability, or practices of third-party services.

Your use of third-party services may be governed by their own terms and privacy policies.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Switched Up Electrical Services LLC will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or communications.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, communications practices, legal requirements, or business operations.

The updated Terms will be posted on our website with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

16. Contact Us

If you have questions about these Terms of Service or our services, please contact:

Switched Up Electrical Services LLC
Website: switchedupelectrical.com
Phone: (828) 200-0837
Email: switchedupelec@outlook.com
Location: Franklin, NC

Last Updated: August 10, 2026